Data requests

Stop all emails from us

Reply to any of our emails with “unsubscribe”, or email hello@foreverseptember.io with the subject “Opt out”.

We add you to one suppression list that applies across all our campaigns, including the ones we run for clients. It takes effect within two working days.

See, correct or delete your data

Email hello@foreverseptember.io with the subject “Data request” and tell us what you’d like: a copy of your data, a correction, deletion, or a restriction on how we use it.

Send it from the email address we contacted, or include it in your message, so we can find your records. If we need to confirm it’s you, we’ll ask.

What happens next

We confirm we’ve received your request within two working days and complete it within one month. If it’s complex, we’ll tell you why and finish within the time the law allows.

There’s no charge.

Deleted and never contacted again

If you ask us to delete your data and also never to contact you again, we keep only the email address or domain on our suppression list. Without it, we couldn’t make sure you’re excluded in future.

If we contacted you for a client

When we run outreach for a client, we’ll pass your request to them and act on it ourselves at the same time, so you only need to ask once.

Not happy with our answer?

You can complain to a data protection authority. In Serbia this is the Commissioner for Information of Public Importance and Personal Data Protection (poverenik.rs). If you live in the EU, you can also complain to the data protection authority in your country.